Who We Are

EXPERIENCE COUNTS
Jana Schilder has more than 20 years of experience in organizational communications, corporate transformation, and communication training. During her career, Jana has applied proven communication techniques for the benefit of many industries, including many of North America’s most admired corporations.

At KPMG LLP, Canada’s fourth largest accounting firm, Jana provided strategic communication advice, tactics and tools to all four of the firm’s industries, including: Financial Services, Consumer & Industrial Businesses; Energy & Natural Resources Group; and Information, Communication & Entertainment ("ICE"). Concurrently, she also served the needs of KPMG’s Regions practice, comprised of 31 offices across Canada (excluding Vancouver, Calgary, Toronto and Montreal), as well as the communication needs of the Human Resources department.

Prior to joining KPMG, Jana advised the Vice-President of Communications and Public Affairs at Hydro One (formerly Ontario Hydro Services Company) on employee communication issues as the utility prepared for the deregulation of Ontario’s electricity market.

She led organizational communications at Digital Equipment (now Compaq/Hewlett Packard), at Nortel, at McCarthy Tetrault, and at Canadian National.

At Canadian National Railway Company, she headed organizational communications for Paul Tellier during 1995 to 1998, immediately following the initial public offering (IPO), using communication as a tool to help turn a money-losing, former Crown corporation into one of Canada’s most respected and profitable corporations. In his acceptance speech for the CEO of the Year Award from the Financial Post Magazine in 2000, Tellier widely credited the power of communication to lay the foundation for change. Paul Tellier was voted Canada’s Most Respected CEO in both 2002 and 2003 by his peers in an annual survey conducted by Ipsos-Reid.

At McCarthy Tetrault, she helped Canada’s largest law firm become more marketing focused with an in-house marketing newsletter for lawyers ad staff, targeted client publications, newspaper and magazine advertising as well as helping lawyers with public speaking engagements.

During 1991-93, she developed an 18-module course titled Interpersonal Business Communication Skills. She taught supervisors and managers at Firestone, Philips and the Canada Customs and Revenue Agency (CCRA) to be better listeners, delegate more effectively, give and receive feedback, run more effective meetings, give better presentations and tap into their creativity to solve problems.

During the late 1980s, she headed a special project for Northern Telecom (now Nortel Networks) CEO Bob Ferchat that took groups of 35 to 55 employees on annual, 3-week study tours. Their mission was to "import" good ideas from around the world and find ways to make them work at Nortel. The overall goal of the President’s Council on Competition study tour was to support Nortel’s vision: to be Number 1 in telecom by 2000, a goal that the company actually achieved.

Throughout her career, Jana has given many presentations and speeches about the value of communication to audiences at Ryerson, Fanshawe College, the Canadian Institute and Chicago's Institute for Quality and Productivity (IQPC).

Partnerships
As big as you need us to be
Jana Schilder's clients are served by a flexible organization. Jana is the "client-facing" communications expert,  providing ideas and actions directly to clients. Depending on the assignment, Jana Schilder's team can expand.

Here's the team.