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CORPORATE COMMUNICATIONS PUBLIC RELATIONS REPUTATION MANAGEMENT MARCOM ISSUES MANAGEMENT TRANSFORMATIONS
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OUR 6 SERVICES: Public Relations & Corporate Communications Transformations & Culture Change
Interpersonal
PUBLIC RELATIONS, as
defined by
FPC
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SERVICES MENU
First Principles Communication is different in two important ways:
First Principles Communication
Marketing Communications (Marcom)
Issues
Management Transformations & Culture Change Transformations are triggered by mergers and acquisitions, new executive management, pressures from unhappy owners/shareholders, or a realization by senior management that their industry is changing and they must lead this change. Transformation Services from First Principles communication range from facilitating corporate strategic planning to publicizing the new ways an organization serves its customers. Of particular importance is aligning employees, suppliers and customers with the transformation Mission and Vision. Interpersonal Business Communication, comprised of specific, actionable, and measurable skills, is what is referred to in many career ads saying, "Must have excellent communications skills." |
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Maintaining Focus in Corporate Communications
The top communications professional sits at the right hand of the CEO.
Always ask "what do we want to accomplish?"
Communications is designed to primarily cause actions.
Building understanding is just an extra.
Media are a conduit to audiences, rather than an audience in themselves.
Employees are the most important stakeholders, and managers are the most important employee audience.
The purpose of employee communications is to cause negative behaviour to stop, neutral behaviour to become positive, and good behaviour to be maintained.
Creativity matters.
Communications / public relations is a management function that leads, rather than follows.
We are only as good as our employers allow us to be.
What First Principles is all about
First Principles is a system of focusing the mind on what really
matters in corporate communications. It keeps planning, thinking and
action from drifting away from the most important aspects of
communications-related situations.
PUBLIC RELATIONS, as defined at First
Principles Communication
"The management function which determines an organization's
communications-related objectives, evaluates public attitudes,
identifies the policies and procedures of an individual or
organization with the public interest, and plans and executes a
program of action to earn public understanding and acceptance and
cause actions to meet the objectives."